COMPLAINTS PROCEDURES --------------- Magic Travels --------------- Your Journey, Our Priority At Magic Travels, we have been dedicated to crafting unforgettable travel experiences as a Destination Management Company since 1985. Your satisfaction is our...
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COMPLAINTS PROCEDURES --------------- Magic Travels --------------- Your Journey, Our Priority At Magic Travels, we have been dedicated to crafting unforgettable travel experiences as a Destination Management Company since 1985. Your satisfaction is our foremost priority, and we value the trust you place in us. Our Commitment: We value your trust and aim to address any issues you may encounter promptly and effectively. Our Complaints Procedures have been designed to ensure transparency, fairness, and your complete satisfaction. Open Communication: Your feedback is invaluable to us. Whether it's a suggestion, concern, or a point of praise, we encourage you to communicate with us. This document outlines the steps you can take to voice your opinions and the process we follow to address your concerns effectively. Transparent and Fair Process: Our commitment to transparency and fairness is at the core of our Complaints Procedures. We strive to provide a clear and structured process that res
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