Drain cleaning is an emergency business, and emergencies attract unscrupulous operators: bait-and-switch tactics, threatening displays at the door, bills that bear no relation to the initial phone call. We've decided to work in precisely the opposite way –...
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Drain cleaning is an emergency business, and emergencies attract unscrupulous operators: bait-and-switch tactics, threatening displays at the door, bills that bear no relation to the initial phone call. We've decided to work in precisely the opposite way – not out of heroism, but because it's the only model that allows for long-term success in this industry: Customers who have been treated fairly once will call again and spread the word.
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