TOURISM AND HOTEL TECHNOLOGIES SMART APPLIANCES 1. Description Smart appliances are appliances that are automated, might be (inter)connected to other appliances and managed through a computer, smartphone or tablet. Often, smart appliances are classified as...
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TOURISM AND HOTEL TECHNOLOGIES SMART APPLIANCES 1. Description Smart appliances are appliances that are automated, might be (inter)connected to other appliances and managed through a computer, smartphone or tablet. Often, smart appliances are classified as part of the Internet of Things where they operate simultaneously within one digital ecosystem. However, in this chapter smart appliances are examined as separate units that may operate individually. In this regard, smart appliances may be considered as the first step to further process automation in hospitality companies. Typical features of smart appliances include33: • Autonomy. A smart appliance can operate and fulfil its task without a direct human involvement. The software allows to set certain levels or criteria (e.g. room temperature or air humidity) which the appliance has to reach and maintain. This is a main tool for personalisation in services, e.g. setting a temperature in a hotel room, according to guest’s preferences. •
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