TOURISM AND HOTEL TECHNOLOGIES 4. Disadvantages • There is a risk that the digital eco-system within the hospitality company becomes a patchwork of different software solutions some of which do not communicate with each other. This leads to partition of...
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TOURISM AND HOTEL TECHNOLOGIES 4. Disadvantages • There is a risk that the digital eco-system within the hospitality company becomes a patchwork of different software solutions some of which do not communicate with each other. This leads to partition of data into the silos of the company’s departments and the value of the data decreases significantly. The work of the employees might be hindered and even become less efficient43. • The managers and employees of the hospitality company may become too reliant on the automated processes and do not know how to react in case of malfunctioning of the respective solution. 5. Indicative photographs a) An app for real-time visual translation Photo credit: Stanislav Ivanov 37
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