Figure 3: Benefits of tourism. (Source: Buhalis and Crotts, 2019) 1.2.4 Write about personal experiences. I have worked at Extracity Luxury Coaches in Zimbabwe since August 2022, as a Booking Consultant. On daily basis I am responsible for making...
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Figure 3: Benefits of tourism. (Source: Buhalis and Crotts, 2019) 1.2.4 Write about personal experiences. I have worked at Extracity Luxury Coaches in Zimbabwe since August 2022, as a Booking Consultant. On daily basis I am responsible for making reservations and bus ticket sales, serving snacks in the bus, attending to clients on the phone, attending to walk-in clients. I also perform duties such as check-in of the passengers. I also assist passengers with luggage or disabilities when boarding or disembarking. With this course I have gained knowledge on the importance of reservation and booking online and embracing technology. Additionally, from 2018 to 2021 I worked at Air Zimbabwe as a Travel Consultant. I was responsible for making reservations and lead to high sales ticket sales. I also successfully carried out dispatching and meeting flights when assigned by the management. I also attended successfully to customer queries and supplied travelers with pertinent information and usef
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