Calidad, productividad y competitividad: aplicación de los principios de Deming First Author: Ayshkel Edith Trejos University of Panama, Cocle City, Rio Hato, Panama, ayshkel.trejos@up.ac.pa Second Author: Nathalie Aranda University of Panama, Cocle City,...
More
Calidad, productividad y competitividad: aplicación de los principios de Deming First Author: Ayshkel Edith Trejos University of Panama, Cocle City, Rio Hato, Panama, ayshkel.trejos@up.ac.pa Second Author: Nathalie Aranda University of Panama, Cocle City, Aguadulce, Panama, nathalie.aranda@uo.ac.pa ABSTRACT This study analyses the relationship between quality, productivity, and competitiveness, based on the principles described by Humberto Gutiérrez Pulido in Total Quality and Productivity. It examines how quality management influences organisational efficiency and how Deming's 14 points can be applied to improve production processes. Through a methodological approach based on theoretical review and case analysis, findings are presented that demonstrate the importance of continuous improvement in business competitiveness. Keywords: Quality, Productivity, Competitiveness, Deming, Continuous Improvement. RESUMEN Este estudio analiza la relación entre calidad, productividad y competitivid
Less
