Task “Check-in” Which learning result does this task correspond to? RA 3. Formaliza las operaciones previas y simultáneas a la entrada de los clientes analizando y aplicando las tareas asociadas. What’s the task about? The task consists in describing the...
More
Task “Check-in” Which learning result does this task correspond to? RA 3. Formaliza las operaciones previas y simultáneas a la entrada de los clientes analizando y aplicando las tareas asociadas. What’s the task about? The task consists in describing the check-in process in a Granada four stars hotel. Description of the task In pairs, you must make a role play where different guests’ arrivals situations are described. You must also elaborate the necessary documents for those situations. Part 1: Role play (CE a-j1). You must make a role play where the following situations must be included: 1st situation: Shift change. You must simulate a night/morning shift change. You must hand in the necessary documents previous to the clients’ arrivals, explaining why you have preassigned the rooms for the day that way according to characteristics described in the booking 2nd situation: Transfer of information. You must inform all the departments involved by the special requirements made by the clien
Less
