TELECOMS OPERATORS FACE THE 2023’S RISKS Insufficient response to customers Households are extremely close to their agents Asking questions about their spending with suppliers 45% feel that content service prices are too high Appropriate tariffs could...
More
TELECOMS OPERATORS FACE THE 2023’S RISKS Insufficient response to customers Households are extremely close to their agents Asking questions about their spending with suppliers 45% feel that content service prices are too high Appropriate tariffs could be introduced Underestimating security and trust Challenges in the face of cyberthreats Customers think their data is not secure Data protection not emphasized in strategies Workforce Culture Different opinions between employers and employees on the evolution of the work mode 91% of employees in favor of telecommuting, as against 25% of employers Risk of losing valuable talent Poor management of sustainability Deteriorating information on climate change Renewable energies and e-waste not taken into account 39% of companies fail to disclose sustainability strategies Efficiencies through digitization Increasing efficiency and agility in the face of inflationary pressures Human factors also limit progress (telewor
Less
