Tools for Through the Maury Cares initiative, our goal is simple: 100% reliability and zero harm events. Because we are all human, we rely on a a High supportive culture and proven safety tools to protect those who entrust us with their lives. Reliability...
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Tools for Through the Maury Cares initiative, our goal is simple: 100% reliability and zero harm events. Because we are all human, we rely on a a High supportive culture and proven safety tools to protect those who entrust us with their lives. Reliability In our evolution to becoming a High Reliability Organization (HRO), we empower every team member — regardless of department or position — to speak up about risks and near-misses without fear of blame. Culture Use the following HRO resources to standardize our communication and sharpen our focus. These tools are designed to catch potential errors before they reach patients, making safety personal in everything we do. Looking for more context? Refer to your Universal Expectations Guide (available on the intranet) for a deeper dive into these HRO standards. co m m u n i c at e cl e a r ly Ensure Closed-loop communication Always use repeat-backs (for verbal information) or read-backs (for information written orders or results). Wait for t
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