PRODUCED BY UITP SUMMIT WEDNESDAY 18 JUNE, 2025 HAMBURG, GERMANY DailyNews Hong Kong tests AI to Passenger experience must ease travel disruption drive technology deployment A proliferation of mobility options may be reshaping public transport but leaders...
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PRODUCED BY UITP SUMMIT WEDNESDAY 18 JUNE, 2025 HAMBURG, GERMANY DailyNews Hong Kong tests AI to Passenger experience must ease travel disruption drive technology deployment A proliferation of mobility options may be reshaping public transport but leaders from Vienna and VIA say the true measure of progress lies in meeting everyday passenger needs, not chas- ing the latest innovation. Speaking at a session entitled Let’s talk strat- egy: a shared and automated future for your cus- tomers and companies, Wiener Linien CEO Al- exandra Reinagl and VIA’s Jan Luedtke offered H © wooooooojpn / Adobe Stock a grounded yet forward-thinking view on how ong Kong’s principal railway opera- disruption,” she said. “For example, they might technology can enhance public mobility. tor has introduced a ridership pre- communicate with the train crew about what’s diction model that simulates and going on in the network. And they will probably predicts passenger distribution have to dispense manpower to cro
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