VACANCY: JUNIOR IT SUPPORT TECHNICIAN Montego Pet Nutrition, a market leader in the South African Pet Food Industry, currently has an opportunity for a Junior IT Support Technician in a real-world organisational environment where the successful candidate...
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VACANCY: JUNIOR IT SUPPORT TECHNICIAN Montego Pet Nutrition, a market leader in the South African Pet Food Industry, currently has an opportunity for a Junior IT Support Technician in a real-world organisational environment where the successful candidate will be given the opportunity to learn on the job, while focusing on a variety of IT Technical Support activities. Essential Functions: Essential functions and responsibilities may include: • Assist in the troubleshooting of technical issues • Physical installation of networks and surveillance equipment • Identifying hardware and software solutions • Diagnosing and repairing faults • Resolving network issues • Installing and configuring hardware and software • Speaking to customers to quickly get to the root of their problem • Providing timely and accurate customer feedback • Talking customers through a series of actions to resolve a problem • Following up with clients to ensure their problems is resolved • Supporting the roll-out of n
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