Wholesale Koyal Group Discounts and Promo Codes: Return
Policy
What is your return policy?
We want you to enjoy your Koyal experience! If you are not 100% satisfied with your
purchase, our Easy Returns policy allows you to return (most) products to us...
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Wholesale Koyal Group Discounts and Promo Codes: Return
Policy
What is your return policy?
We want you to enjoy your Koyal experience! If you are not 100% satisfied with your
purchase, our Easy Returns policy allows you to return (most) products to us within 15 days
of receipt for a full merchandise refund.
Once your return is received and inspected by our fulfillment center (usually within 3
business days), we will process the refund within 7 business days and a credit will be
automatically applied to your credit card or original method of payment. Please note that it
may take an additional 2 - 10 business day after your credit is applied for it to post to your
account. Please also note that shipping is non-refundable. See below for further details and
restrictions.
Returns and exchanges are not available for the following items:
- Vases, Personalized Products, Custom Products, Charger Plates, Feathers, Branches,
Natural Products, Trees (all types), Spandex Items, Large Fabric Bolts,
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