Understanding SAP Support Services
It may appear a unwise question - or if not unwise, a minimum of trivial. However operating in a very
company that defines itself as within the business of providing SAP Support, we discover that totally
different...
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Understanding SAP Support Services
It may appear a unwise question - or if not unwise, a minimum of trivial. However operating in a very
company that defines itself as within the business of providing SAP Support, we discover that totally
different individuals take that to mean various things. And not simply totally different individuals. What
it suggests that for you will amendment from time to time, and from context to context. What will it
mean for you?
To get the ball rolling on this question, we might first need to understand the whole meaning behind
SAP, SAP support services and what we tend to mean after we use the word support.
The SAP purpose of read
We accustomed say SAP maintenance services. This was what you paid your annual share to SAP for. It
gave you access to various features of SAP such as the SAP Notes, upgrading to various versions, and to
fixing the bugs. Recently, SAP has abandoned the employment of the word maintenance in favor of
support: specifically Enterprise
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