IMD-7-1985 21.08.2018 IM1010 PERFORMANCE DEVELOPMENT AT GE: SHAPING A FIT-FOR-PURPOSE PERFORMANCE MANAGEMENT SYSTEM (A) Research Associate Shih-Han Janice Semper, former Culture Transformation Leader at GE, was Huang prepared this case reviewing the...
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IMD-7-1985 21.08.2018 IM1010 PERFORMANCE DEVELOPMENT AT GE: SHAPING A FIT-FOR-PURPOSE PERFORMANCE MANAGEMENT SYSTEM (A) Research Associate Shih-Han Janice Semper, former Culture Transformation Leader at GE, was Huang prepared this case reviewing the feedback from the latest FastWorks pilot session. One under the supervision of startling conclusion was starting to become evident: GE’s existing Professors N. Anand and performance management system, the Employee Management System Jennifer Jordan as a basis for (EMS), instituted over 40 years earlier and widely emulated by other class discussion rather than to companies, might no longer be fit for GE’s new direction. illustrate either effective or ineffective handling of a She recalled a recent conversation with a GE manager, who echoed this business situation. view: Janice, we think FastWorks is a great initiative. It gives us the tools to be agile, flexible and customer centric. However, under the EMS, we’re just not incentivized to use
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