Canadian Government Protects Consumers With E-Commerce Protection Act

Canadian Government Protects Consumers With E-Commerce Protection Act The Canadian Code of Practice for Consumer Protection in Electronic Commerce is responsible for setting standards of ethical business practice for merchants who conduct consumer... More

Canadian Government Protects Consumers With E-Commerce Protection Act The Canadian Code of Practice for Consumer Protection in Electronic Commerce is responsible for setting standards of ethical business practice for merchants who conduct consumer e-commerce. The code endorses the transparent and accurate depiction of any data that may influence a consumer into conducting a transaction with that merchant. The merchant should ensure that information and all links are up to date and that objective claims can be substantiated. A merchant must clearly identify himself on a website and provide policy information and contact details for consumers to direct questions, complaints or warranty issues to a dependable source. Before a transaction is completed, an accurate description of the goods and the applicable warranty information must be supplied. A record of the transaction must be sent to the consumer. The consumer should have sufficient opportunity to correct or cancel the transacti Less