European Journal of Business and Management www.
iiste.
org
ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online)
Vol 3, No.
9, 2011
1 | P a g e
www.
iiste.
org
Application of Frederick Herzberg’s Two-Factor theory in
assessing and understanding employee...
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European Journal of Business and Management www.
iiste.
org
ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online)
Vol 3, No.
9, 2011
1 | P a g e
www.
iiste.
org
Application of Frederick Herzberg’s Two-Factor theory in
assessing and understanding employee motivation at work: a
Ghanaian Perspective
Kwasi Dartey-Baah (Corresponding Author)
Department of Organisation & Human Resource Management, University of Ghana Business School
P.
O.
Box LG78, Legon, Accra-Ghana, West Africa
Telephone: 00233209621292 Email: kdartey-baah@ug.
edu.
gh
George Kofi Amoako
Department of Marketing, Central Business School
P.
O.
Box 2305, Tema, Ghana, West Africa
Telephone: 00233202620174 Email: gkamoako@central.
edu.
gh
Abstract
This paper critically examines Frederick Herzberg’s two-factor theory and assesses its application and
relevance in understanding the essential factors that motivate the Ghanaian worker.
The two-factor theory
of motivation explains the factors that employees find satisfying and dissatisfyi
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