Case Study
facility serves 14 counties in the
heart of the Upper Cumberland
region in middle Tennessee.
The
hospital is a publicly owned facility.
The Board of Trustees is appointed
by Cookeville city government.
Cookeville Regional Medical Center
scored...
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Case Study
facility serves 14 counties in the
heart of the Upper Cumberland
region in middle Tennessee.
The
hospital is a publicly owned facility.
The Board of Trustees is appointed
by Cookeville city government.
Cookeville Regional Medical Center
scored in the top 25 percent of
hospitals nationwide in patient
satisfaction for 2005 and 2006 for
both Inpatient Services and
Emergency Services.
The hospital continues to grow
today.
The hospital is in the midst of
an $80 million expansion to
accommodate a 10-15 percent
annual patient census growth.
Furthermore, because Cookeville is
consistently named one of America s
10 most popular retirement
destinations, the hospital s patient
acuity rate steadily trends higher.
Despite this advancement, however,
medication distribution hadn’t
changed much since Op Walker
founded the hospital’s pharmacy
practice.
The pharmacy staff—nine
pharmacists, 12 full-time and 13 parttime pharmacy technicians—
continued to pick, pack, check, stock,
and co
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