Email Response Live For your
Agents
The Web has become a key sales and service channel as customers increasingly learn,
purchase, and ask for help online.
To succeed, online customers need an easy way to
communicate with your company whenever they need...
More
Email Response Live For your
Agents
The Web has become a key sales and service channel as customers increasingly learn,
purchase, and ask for help online.
To succeed, online customers need an easy way to
communicate with your company whenever they need extra help.
The answer is EMAIL
Response Live.
With its suite of intelligent Web collaboration tools, EMAIL Response Live
offers unparalleled communication convenience to increase online sales, improve service
quality, lower transaction abandonment rates, and create more satisfied, loyal customers.
EMAIL Response Live is designed for “right channeling” the
collaboration channel by matching service levels to customer profitability, such as only
offering chat to long-term customer son a strategic Website page or during a high-value
transaction.
EMAIL Response Live provides a full-featured desktop for monitoring and conducting live chat
and co-browsing interactions.
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