You'd be surprised by how many trainers make mistakes that sabotage their relationship with a client. It's actually fairly easy to attract new clients, but many trainers have an atrocious churn rate because client retention is trickier than they thought it...
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You'd be surprised by how many trainers make mistakes that sabotage their relationship with a client. It's actually fairly easy to attract new clients, but many trainers have an atrocious churn rate because client retention is trickier than they thought it was. The trainers with the worst churn rates have developed a pattern of bad habits that should be a prime example for what you shouldn't do when building client relationships.
These five bad habits are the most common parts of that pattern and can kill client relationships pretty fast. These habits can be avoided or broken by developing strategies that help you improve client retention rates.
Check out the full post here - http://www.theptdc.com/2015/09/5-strategies-for-retaining-clients-and-improving-churn-rates/
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