Conflict Management Mechanisms
for
QPP Incorporated
Policy and Procedures
Policy Statement
Queensland Positive People Inc. (QPP) recognises that feedback both positive and
negative is a necessary and important factor in assisting the organisation to...
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Conflict Management Mechanisms
for
QPP Incorporated
Policy and Procedures
Policy Statement
Queensland Positive People Inc. (QPP) recognises that feedback both positive and
negative is a necessary and important factor in assisting the organisation to develop
best practice and continue to improve service delivery.
To this end, all people associated with QPP Inc. are encouraged to use these
procedures as the agreed means for either providing the organisation with positive
feedback or raising any issues of concern with a view to improving effectiveness. In
raising issues of concern however, it is expected that individuals will seek resolution of
their concerns in a constructive manner by:
• being prepared to focus on developing a common understanding;
• acknowledging any contribution on their part to the difficulties and hurt experienced
by others; and
• taking any appropriate measures, that will adequately address or remedy the
situation.
In this context, QPP Inc. is com
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