Instead of hiring “renters,” find employees that have the capacity to think and act like “owners” of your business. They may need training and guidance, but your business will move forward faster and more profitably when your employees do their jobs as if...
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Instead of hiring “renters,” find employees that have the capacity to think and act like “owners” of your business. They may need training and guidance, but your business will move forward faster and more profitably when your employees do their jobs as if they had just as much at stake as you do. You want them to take ownership of every encounter with prospective or current customers. They may be making a purchase, but what they actually want is consistency and dependability…and only employees who are “owners” can deliver on that promise.
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